1. Submit a written request via email ([email protected]), online form, or mail.
2. Include your name, date of birth, contact info, services to cancel, and effective date.
3. Give at least 14 days’ notice before your next billing cycle.
4. Settle any outstanding balances before cancellation is finalized.
5. Return any loaned equipment within 14 days.
6. You will receive written confirmation within 30 business days.

If you are enrolled through an employer or municipality, please also notify your HR or benefits administrator.